3-1 Internships are a great way for graduates to get valuable work experience. However， they don’t always go smoothly. To find out more about potential internship problems， and how to solve them， read on. Being given trivial work For ambitious interns， being given small tasks such as making tea can be very frustrating. Just remember that all tasks， no matter how small， are important to your company’s success. Complete these tasks as well as you can—you will soon be given more interesting things to do. Feeling worried about asking questions It can be hard to ask questions when everybody else seems to know exactly what they＇re doing. However， everybody knows that you are an intern and they do not expect you to know everything. So， focus on what you need to know and ask the questions you need to ask. Getting too much work Some companies hire fewer interns than they need. This can result in your feeling overworked. Speak to your manager if think you have too much to do. Perhaps the problem is your poor time management skills， and in this case， your manager will help you to become more organized. Or， if you have been given too much work， they will try to reduce it. Finally remember that starting a new job is always challenging， but with time it becomes easier. Keep a positive attitude and you will soon settle into your new role. 24. According to the writer， why might interns end up with a heavy workload?

23. ---What can I do for you， madam?---__________________.

A. 　 I can help myself

B. 　 No， I don’t need

C. 　 Yes， please help me

D. 　 I’d like to buy a pair of shoes of my daughter

31. Sally has such a positive attitude. I find her _______.

A. 　 inspire

B. 　 inspirational

C. 　 inspires

D. 　 inspired

8-1 Sometimes, interviewers will ask questions to find out more about the skills you have. For example, employers might want to see if you are a good team worker or if you are able to solve problems. A good way to answer these questions is with the STAR acronym. STAR stands for Situation, Task, Action and Result. Here is how this works. Imagine you are asked to talk about a time you showed leadership skills. Using the STAR technique, you might say something like: “Two years ago I was made captain of the basketball team. We had a big competition coming up, and the team hadn’t won a match in ten years. I decided to start an intensive training program. We trained every night for three hours. It was hard work, but I motivated my team members by giving them small rewards, like candy, when they scored a basket. In the end we won the competition and now we’re the most successful basketball team in our city!” The story is a good example of the STAR technique. It describes the situation (being captain of the basketball team) the task (having to win the competition) the action (motivating the team) and the result (winning). It’s impossible to predict exactly what you’ll be asked at an interview, but If you practice talking about some of your work and study experiences using the STAR technique, your answers will be well-structured and more likely to make a good impression.72 What kind of questions should you use the STAR technique to help you answer?

A. 　Questions about your personal information， e.g.: date of birth

B. 　Questions about the skills you have

C. 　Questions about your qualifications

D. 　Questions about your plans for the future

39. Roger _______ （don’t have to / shouldn’t）listen to such loud music. I can’t hear myself think!

6-2 New year, new goal! For the past five years, I made the same promise to myself every spring: “I am going to get into shape”. Each year, I promised myself that I was going to lose weight and go down two dress sizes, so that I would look good (or at least normal) on the beach. However, it was the same story every year. Just two weeks after I’d made the resolution, I went back to my old bad habits. This year I decided to do things differently. I realized that my goal of dropping two dress sizes was unrealistic, and probably even unhealthy. When I examined my goal, I decided that it was too short-sighted to be meaningful. Why would I work so hard for just two weeks on the beach? When I thought about it, I realized it was more important to be healthy and strong than to look slim. Examining and changing my goal made a big difference. Instead of trying to lose weight, a friend and I decided we’d run a marathon in July. We planned our exercise schedule together, which was really motivating. We ate healthily, without worrying about our weight. Instead of obsessing about how we looked, we focused on our running performance. So, what happened? Not only did I manage to run the marathon, I also went down a dress size. What did I take away from this experience? What we think we need isn’t always what’s good for us. It pays to examine our goals. 56. What goal did the writer set herself every year for 5 years?

A. 　 She promised herself she’d lose weight.

B. 　 She promised herself she’d run a marathon.

C. 　 She promised herself she’d eat more healthily.

D. 　 She promised herself she’d spend more time on the beach.

1-1 How to make the most of a career fair. If you get the opportunity to go to a career fair， you should make the most of it. Career fairs are a great way to speak to different employers. So， how can you take advantage of all that is on offer? The first thing you should do is to prepare yourself. Find out which organizations are going to be there and do your research. Make sure you know who you want to speak to and think about what you want to say. You should also prepare an up-to-date copy of your résumé to show to anyone who might be interested in your skills and experience. On the day of the career fair， you should make the right impression. You don’t have to wear your best suit， but dressing smartly will show that you are professional. If you think of the fair as an interview， then it’s more likely you’ll get one in future. It’s a good idea to arrive early on the day of the career fair. This can mean you don’t have to stand in a long queue. However， staying around until the end of the fair means you may have the chance to speak to an employer one to one. Finally， don’t forget to follow up on any interesting people you meet at the fair. If you’ve spoken to an employer， try to connect with him / her online. Stay in touch with potential employers and they will be reminded of who you are and what you can offer. 3. What should you wear to a career fair?

A. 　 Something smart and professional.

B. 　 Your best and most expensive suit.

C. 　 Something fashionable to get you noticed.

D. 　 Something comfortable to help you feel relaxed.

5-2 We all know that employers check out the social media accounts of potential candidates， but did you know that they also look at staff accounts? Three months ago， I had just started a job in a restaurant. The first Saturday I worked there we had a staff shortage as quite a few people were off ill. At lunch time， I was left to serve about 20 customers by myself! As you can imagine， service was slow， and a few customers were quite rude to me. By the end of the day， I had a terrible headache， sore feet and was in a very bad mood. I just wanted to let off some steam， so I went home and wrote a blog post about the terrible day I＇d had. It was supposed to be funny， but I did bad-mouth some of the customers， especially a large woman wearing a purple coat who had shouted at me because her coffee was cold. Then I shared the blog post to my social media accounts. That was a big mistake. I had forgotten that I was friends with my boss on social media. Unfortunately for me， the woman in the purple coat who I had described in my blog post turned out to be his wife! I was called into my boss’ office and fired the next day. What did I learn from this? Never write anything negative about your work on social media: it will always come back to bite you. 50. Who was the woman in the purple coat?

A. 　 The writer’s boss.

B. 　 The writer’s mother.

C. 　 The wife of the writer’s boss.

D. 　 The manager of another restaurant.

33. Sally _______ （talked / was talking ）to her colleague when the manager asked to see her.

35. I _______ （had / was having）an interview yesterday and I think it went really well.

3-2 Dressing for success Until recently， I had never thought about how important our work clothes are. However， this changed when I arrived for my first day of work at my new job. The first thing I noticed was that the receptionist was wearing jeans. Then I met my boss， who was wearing shorts and trainers. Most of my other colleagues were similarly dressed. At first， I felt happy to work in such a relaxed environment， but after a few days， I realized something. People were always checking their social media and eating food at their desks. One colleague even fell asleep sometimes. I am ambitious， and this wasn’t the way I wanted to work. Then I had an idea. I had read about how wearing smart clothes can make people work harder， and I wanted to see if it was true. I remembered that some workplaces let staff come to work in casual clothes on Fridays. I suggested to my boss that our workplace do the opposite， asking staff to dress smartly on Fridays. The first “dress smart” Friday my colleagues looked so smart! And guess what? They seemed to work harder too. Suddenly， it felt like that my workplace was a more energetic place to be. My colleagues noticed the difference—and so did my boss， because three Fridays later， she suggested staff come to work smartly dressed every day. Now my colleagues and I always dress smartly， and as a result， I think our team is happier and more productive. 26. What did the writer notice on the first day of her new job?

A. 　 Her colleagues were very friendly.

B. 　 Her colleagues were dressed very casually.

C. 　 Her colleagues seemed to be overworked.

D. 　 Her colleagues were often late for work.