城市轨道交通服务员技能理论题库

A. Your attention please! Please add-value at the Custermer Sercice Center as the Value Machines are not working. We apologize for any inconvenience this might cause.

B. Your attention please! Please buy ticket at the Custermer Sercice Center as the ticket machines are not working. We apologize for any inconvenience this might cause.

C. Your attention please! Please follow staff directions to enter as the entry gates are not working. We apologize for any inconvenience this might cause.

D. Your attention please! Station lighting is under emergency repair but trains are still running. Please contact staff if you need any assistance. We apologize for any inconvenience this might cause.

A. 组织灭火

B. 处置初期火情

C. 核实现场为误报后的报警信息复位

D. 消防联动工况后的设备复位

A. 发售记录

B. 进站记录

C. 充值记录

D. 出站记录

A. 进站检票机

B. 出站检票机

C. 单向检票机

D. 双向检票机

A. 保险柜里的现金

B. TVM里的硬币

C. TVM里的纸币

D. 备用金

A. 客流的分散

B. 客流的对流

C. 客流的集中

D. 客流的流动

A. 轨道交通运营安全基础知识

B. 服务质量标准

C. 票务业务知识

D. 设备巡视能力

A. 列车自动驾驶

B. 列车自动控制

C. 列车自动监控

D. 列车自动运行

A. 时间

B. 数量

C. 相关

D. 列车运行路径

A. 清分系统层

B. 线路中央计算机系统层

C. 车站计算机系统层

D. 车站终端设备层