
A. blue-collar employees are expecting more pay rise
B. pleasant workplace could promote business profits
C. pay rise is an important motivation for manual workers
D. words of praise could possibly increase business profits
A. staff from Scotland
B. workers in North-East
C. older and women employees
D. employees of blue-collar and physical jobs
A. 25%
B. 30%
C. 40%
D. 75%
A. leave for jobs elsewhere
B. work harder to get praise from their bosses
C. exert themselves in their work to get pay rise
D. work harder to get encouragement from their bosses
A. politeness makes employees expect pay rise
B. politeness is less likely to make staff work harder
C. politeness helps employers find proper employees
D. politeness helps employers reduce the cost of staff employment
A. Now York is the noisiest city in the U.S.
B. messages played by taxi drivers are useless
C. messages in taxis should be voiced by famous people
D. voices from taxis partly caused the high noise level of New York
A. they are willing to do so
B. they do not want to pay a fine
C. the passengers ask them to do so
D. the voice of the messages is cheerful
A. about 5 times an hour
B. about 6 time an hour
C. about 50 times an hour
D. about 60 times an hour
A. those who wear seat belts
B. those who like messages
C. those who do not wear seat belts
D. those who dislike messages
A. human beings have only one life
B. cats live longer than human beings
C. cats will have new lives after they die
D. human beings should value their lives